4 Customer Engagement Trends To Follow in 2017

4 Customer Engagement Trends To Follow in 2017

A customer service call center has to connect customers in an innovative way. The latest statistics by Walker have revealed that around 86% of the customers are ever ready to pay hefty prices for quality ..
Top 5 Tips For Cost Effective Call Center Operations

Top 5 Tips For Cost Effective Call Center Operations

Providing customer support through call centers has become an essential requirement for businesses to excel in the highly competitive market today. However, the high set-up and maintenance costs involved in having an in-house call center ..