Can a Call Center in Europe Be Outsourced?

Can a Call Center in Europe Be Outsourced?

Many may not realize it, but an option for outsourcing a multilingual call center to serve entire Europe from one place is quite feasible. Since 2013, European outsourcing call centers have shown to be a ..
Top 5 Reasons Why Your Customer Service Should Be Multilingual

Top 5 Reasons Why Your Customer Service Should Be Multilingual

In a globalised world where customer service outsourcing is the norm, it is important for companies to be prepared. Having a customer service call that is diverse is not an option but a requirement in ..